Existing Customer

The moment you bought a ŠKODA, you became part of the family. And just like family, we’re always here to help. So if you’ve got any questions, your situation has changed, or you have an issue you wish to resolve, please don’t hesitate to get in touch by using our contact details below or filling out our online enquiry form. As always, we look forward to hearing from you.

Customer Support details

Phone number: 1300 734 567

Overseas number: +61 2 9695 6311

Email: customer_service@vwfs.com.au

Opening hours: Mon - Fri between 9:00am - 5:00pm (AEST)