Have an EV question?
Škoda EV Concierge
Answering all your Škoda electric vehicle questions Monday to Friday, 8am – 6pm AEST (excluding all National and NSW public holidays)
On EV makes electric vehicle ownership easier, managing the ongoing costs of driving an electric vehicle more flexible, and makes living with an electric vehicle a better experience overall.
On EV provides assurance to owners of Škoda electric vehicles that their EV is better built, better backed, and better value than other electric vehicles across Australia.
A benefits program for owners of Škoda electric vehicles.
Flexible finance solutions to get you into your first Škoda electric vehicle and protect the value of the vehicle.
Smart ownership privileges including an EV concierge, roadside assistance, and optional pre-paid service packs.
Finance your EV with Škoda Choice32 and your EV includes guaranteed future value. This locks in what your EV will be worth when you reach the end of your terms.
When you finance your vehicle with Škoda Financial Services, you can enjoy the confidence of knowing its minimum future value at the end of your loan term. You can then choose to trade in, retain or return your vehicle – all thanks to our Guaranteed Future Value program. Škoda Choice32.
A home charger is wonderfully convenient. So is being able to bundle your vehicle finance, charger and installation costs into one regular repayment with our electric vehicle bundling offering. It’s how we’re creating the smoothest possible experience for new EV owners.
Škoda provides easy access to novated leases through our network of dealerships. With a single, regular payment that includes all your car-related expenses, Škoda makes novated leasing simple, and hassle free. Take advantage of the government discount^ for eligible electric vehicles - meaning that every dollar you spend, could be made with 100% pre-tax money.
Our EV Concierge includes a dedicated customer experience team of Škoda specialists equipped with knowledge and expertise on Škoda EVs, home charging, public charging and more.
Škoda Assist 2-years roadside is included as standard with every new EV. Škoda EVs also receive an additional 2-years of roadside with every scheduled service performed at an authorised service centre as part of Service Initiated Roadside Assistance (SIRA).
Škoda makes EV service and maintenance quick and easy. With simple, transparent pricing and the flexibility to choose between pre-paid 8-year or 10-year service packs, or pay as you go, servicing a Škoda EV is hassle-free. Even booking a scheduled service online is easy.
Designed and manufactured in Europe, our batteries are built for your peace of mind with an 8-year/160,000km warranty as standard across the range. This also covers your battery health should the overall capacity fall below 70%.
Our electric vehicle battery packs are designed from the start to be repairable. Made up of 24 individual battery modules, should a cell in a module develop issues, it can easily be repaired or replaced without compromising the remaining battery system.
The battery is the beating heart of an electric vehicle. To help keep yours healthy, battery health is inspected when you purchase a scheduled service. Optional battery health checks outside of scheduled servicing are also available at authorised service centres.
We introduce you to our preferred wallbox partner. With National coverage and support, our preferred wallbox partner provides up-front quotations at no cost or obligation.
Our preferred wallbox partner's installations are backed with a 2-year warranty the installation, and minimum 3-year warranty on the wallbox for total peace of mind when your install is complete.