COVID-19 Information

Your well-being is of paramount importance to us. Check our latest COVID-19 update for information about dealerships and workshops in your area.

Due to the impact of COVID-19, our Customer Experience Contact Centre is currently experiencing unprecedented staff shortages, resulting in significant delays in response time.

For emergency roadside assistance, please contact Roadside Assist on 1800 607 954. For non-urgent assistance with your vehicle, you can also contact your nearest Authorised Skoda Dealership here.

For all other enquiries, we thank you for your understanding and patience during these challenging times.

Ways to get in touch

ŠKODA Customer Experience Centre

Phone: 1800 607 540


Mon - Fri 8:00am – 6:00pm AEST (excluding all National and NSW public holidays)

ŠKODA Finance Customer Services

Phone: 1300 734 567


Mon – Fri 9:00am – 5:00pm (AEST) (excluding all National public holidays)


If you are overseas, please call:
+61 2 9695 6311 (Select Option 1)


Contact Form

Maybe you're looking to purchase your first Skoda or perhaps you already have your dream car but need to let us know some details have changed. 

Let us know and we'll get back to you. 


If your query is related to finance try our finance frequently asked questions (FAQs) page.