Finance Customer Support
I'm a new customer
If you want to make your dream of owning a Škoda a reality and have questions about obtaining finance, you can speak to a Business Manager at your nearest dealer.
I'm an existing customer
We’re always ready to help our existing customers with any questions or concerns you have.
You can manage your car finance using our online finance platform – myFinance Portal. It only takes a few minutes to sign up.
Phone number
1300 734 567
Mon – Fri 9:00am – 5:00pm (AEST)
If you are overseas, please call:
+61 2 9695 6311
Škoda Financial Services
Customer Service Team
Locked Bag 4002, Chullora NSW 2190
Fax
+61 (02) 9695 6399
Our Customer Service Team will endeavour to respond to your enquiry as soon as possible; however please allow 1-2 business days.
Please note: Škoda Financial Services is closed on all Australian National Public Holidays; therefore our response time may vary during these periods.
Find a form
Use downloadable forms below to change your direct debit details, authorise a third person to obtain information about your loan account or provide an electronic communications consent.
Finance Feedback
Share Your Thoughts
If you have any feedback please contact: feedback@vwfs.com.au