I'm a new customer

If you want to make your dream of owning a ŠKODA a reality and have questions about obtaining finance, you can speak to a Business Manager at your nearest dealer.

I'm an existing customer

We’re always ready to help our existing customers with any questions or concerns you have.

You can manage your car finance using our online finance platform – myFinance Portal. It only takes a few minutes to sign up. 

 

Phone number

1300 734 567

Mon – Fri 9:00am – 5:00pm (AEST)

If you are overseas, please call:

+61 2 9695 6311

Email

customer_service@vwfs.com.au

Mail

SKODA Financial Services

Customer Service Team

Locked Bag 4002, Chullora NSW 2190

Fax

+61 (02) 9695 6399

Our Customer Service Team will endeavour to respond to your enquiry as soon as possible; however please allow 1-2 business days.

Please note: ŠKODA Financial Services is closed on all Australian National Public Holidays; therefore our response time may vary during these periods.

Find a form

Use downloadable forms below to change your direct debit details, authorise a third person to obtain information about your loan account or provide an electronic communications consent.

Direct Debit Request Form
Direct Debit Request Form
pdf (285 KB)
Electronic Communications Consent Form
Electronic Communications Consent Form
pdf (624.7 KB)
Third Party Authorisation Form
Third Party Authorisation Form
pdf (159 KB)

Financial Assistance

We understand that life can take unexpected turns.

Finance Feedback

Share your thoughts

If you have any feedback please contact: feedback@vwfs.com.au

ŠKODA Financial Services Privacy Policy
ŠKODA Financial Services Privacy Policy
pdf (3.9 MB)
ŠKODA Financial Services Terms & Conditions
ŠKODA Financial Services Terms & Conditions
pdf (626.6 KB)